About this course
Course curriculum
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1
An Introduction to ISO 20000-1
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Background of ISO 20000
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ISO 20000-1 Clauses
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Benefits of ISO 20000-1
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Alignment of ISO 20000-1 with HLS
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Quiz
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Summary
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Pricing options
If you are purchasing for more than 10 users, contact us for other pricing options
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£50.00
Regular price
FAQ
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Who is this course for?
Anyone interesting in Service management who is unfamiliar with the standard ISO 20000-1.
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How long will this course take?
This course will take 30 - 45 minutes to complete.
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Will I get a certificate at the end?
Yes - on successful passing of the end of course quiz you will receive a certificate as proof of completion.
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How do I access the course?
You can access the course immediately after purchase. Once payment has been completed it will load up in a new tab. You can also access it from your account under ‘My Courses’
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What system requirements are needed to run the course?
We recommend accessing the course via Google Chrome or Firefox. Please ensure your browser is updated to the latest version.
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What could prevent my access to the course?
An outdated browser or restrictions set in place by your organisation if you are accessing the course on a shared network. We ask that you disable any Ad-blockers you may use with your browser.
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How long will I have access to this course?
You have 1 month to access and complete the course after the purchase date.