About this course

Blackmores offers ‘An introduction to ISO 20000-1’, a course dedicated to introducing you to Service management systems. This E-learning course aims to help you understand the standard, break down the clauses involved and provide the key benefits of implementing ISO 20000-1 in your business.

Course curriculum

  • 1

    An Introduction to ISO 20000-1

    • Background of ISO 20000

    • ISO 20000-1 Clauses

    • Benefits of ISO 20000-1

    • Alignment of ISO 20000-1 with HLS

    • Quiz

    • Summary

Pricing options

If you are purchasing for more than 10 users, contact us for other pricing options

FAQ

  • Who is this course for?

    Anyone interesting in Service management who is unfamiliar with the standard ISO 20000-1.

  • How long will this course take?

    This course will take 30 - 45 minutes to complete.

  • Will I get a certificate at the end?

    Yes - on successful passing of the end of course quiz you will receive a certificate as proof of completion.

  • How do I access the course?

    You can access the course immediately after purchase. Once payment has been completed it will load up in a new tab. You can also access it from your account under ‘My Courses’

  • What system requirements are needed to run the course?

    We recommend accessing the course via Google Chrome or Firefox. Please ensure your browser is updated to the latest version.

  • What could prevent my access to the course?

    An outdated browser or restrictions set in place by your organisation if you are accessing the course on a shared network. We ask that you disable any Ad-blockers you may use with your browser.

  • How long will I have access to this course?

    You have 1 month to access and complete the course after the purchase date.

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